These Terms of Service govern your use of the websites and services operated by Elliot Hauraki, sole trader, through ElliotHauraki.com and BusinessGrowthGamePlan.com. By accessing our websites, submitting an application, or engaging our services, you agree to be bound by these terms. Please read them carefully.
01
Acceptance of Terms
By using our websites or services in any capacity, you confirm that you are at least 18 years of age, have read and understood these Terms of Service, and agree to be bound by them. If you do not agree to these terms, you must not use our websites or services.
02
Services Provided
Elliot Hauraki provides business mentoring, consulting, and strategic guidance services to business owners and entrepreneurs. Services are delivered through a structured process tailored to each client and may include one on one guidance, access to resources, tools, and Elliot Hauraki's professional network where applicable.
The specific nature, scope, and duration of services are agreed upon between Elliot Hauraki and the client prior to commencement and may be delivered via phone, video call, WhatsApp, or other agreed communication channels.
03
Application and Acceptance
Submitting an application through our websites does not guarantee acceptance into our program or services. Elliot Hauraki reserves the right to decline any application at his sole discretion without obligation to provide a reason.
An agreement to provide services is only formed when both parties have agreed to the terms of engagement and payment has been received or a payment arrangement has been confirmed.
04
Payment Terms
Payment for services may be processed through the following methods:
- Stripe (via our website or payment link)
- PayPal (via our website or payment link)
- Direct credit card payment arranged by phone
All prices are quoted and charged in the agreed currency. Payment terms including amounts, schedules, and any instalment arrangements are confirmed in writing prior to commencement of services. By making a payment, you confirm that you are authorised to use the payment method provided.
05
Refund Policy
Due to the nature of our services, we do not offer a standard refund policy. All sales are considered final upon commencement of services.
Refund requests are assessed on a case by case basis at the sole discretion of Elliot Hauraki. A refund may be considered in exceptional circumstances where services have not yet been delivered. No refund will be issued on the basis that a client is dissatisfied with their results, as results are dependent on the client's own effort, implementation, and commitment to the process.
By engaging our services, you acknowledge and accept this refund policy in full.
06
Earnings and Results Disclaimer
Please understand that results are not typical and are not guaranteed. Your results will vary and depend on many factors including but not limited to your background, experience, work ethic, and commitment to implementation.
Elliot Hauraki cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. Nothing on our websites, in our content, or in our communications is a promise or guarantee of results or future earnings.
Any financial numbers referenced on our websites or in our communications are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises of actual or future performance.
Use caution and always consult your accountant, lawyer, or professional advisor before acting on any information related to your business or finances. You alone are responsible and accountable for your decisions, actions, and results. By engaging our services, you agree not to attempt to hold Elliot Hauraki liable for your decisions, actions, or results at any time, under any circumstance.
07
Client Responsibilities
To receive the full benefit of our services, clients are expected to:
- Engage honestly and openly in all communications
- Complete assigned tasks and implement guidance provided before progressing to the next stage
- Take full responsibility for their own decisions, actions, and outcomes
- Maintain respectful and professional conduct in all interactions
- Communicate proactively when challenges or concerns arise
Elliot Hauraki reserves the right to terminate services without refund if a client engages in conduct that is combative, disrespectful, or otherwise inconsistent with a productive working relationship.
08
Intellectual Property
All content on our websites including but not limited to text, frameworks, processes, graphics, and branding is the intellectual property of Elliot Hauraki and is protected by applicable copyright and trademark laws.
Clients may not reproduce, share, resell, or distribute any proprietary content, frameworks, or materials provided as part of our services without prior written permission from Elliot Hauraki.
09
Confidentiality
Both parties agree to treat confidential information shared during the course of the engagement with discretion and respect. Elliot Hauraki will not share your personal or business information with third parties except as required to deliver services or as required by law.
Clients agree not to share proprietary methodologies, frameworks, or processes belonging to Elliot Hauraki with third parties without express written permission.
10
Testimonials and Case Studies
By working with Elliot Hauraki, you consent to your results, feedback, and testimonials being used for marketing and promotional purposes across our websites, social media, and advertising materials. You may withdraw this consent at any time by contacting us in writing.
11
Limitation of Liability
To the maximum extent permitted by New Zealand law, Elliot Hauraki shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or websites, including but not limited to loss of revenue, loss of profits, or loss of business opportunity.
Our total liability to you for any claim arising out of or relating to these terms or our services shall not exceed the total amount paid by you for services in the three months preceding the claim.
12
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of New Zealand.
We reserve the right to update these Terms of Service at any time. Updated terms will be posted on this page with a revised effective date. Your continued use of our services following any changes constitutes your acceptance of the updated terms.
Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your personal information, please reach out directly at info@elliothauraki.com
